Palo Alto Global Protect: Mac Installation and Setup

Navigate to the download page.
Open a web browser and copy/paste the following link https://vpn-nh.quinnipiac.edu into the address bar. A web page will appear as shown in Figure 1 below and the web browser will update its web address (https://login.microsoftonline.com).
Sign in to your Quinnipiac account.
Enter your username@quinnipiac.edu as instructed on the web page and click Next to continue. Enter your QU username, password, and multifactor authentication (MFA) code when prompted.

Figure 1: Microsoft login page
Download the Global Protect Installation file.
Successful authentication will bring you to Quinnipiac’s Palo Alto webpage as shown in Figure 2. This web page provides links to download the Global Protect software installation file based on your computer platform. After you download the file, you will need to open it to begin installing the application.
For Mac users, there is only one option to download the installation file.
Note: Keep track of the location the downloaded file is saved to (e.g. Downloads folder). You will need to open the file from that location to install the Global Protect client software.

Figure 2: Global Protect download page
Install the Global Protect application.
Open the file you downloaded in the previous step. When you start the installation, you should see the image that is shown in Figure 3. Select Continue to begin progressing through the installation. Then click Install. The Mac installation will require your computer’s password or your fingerprint to authorize the install.

Figure 3: Mac installation
The Mac operating system may block part of Global Protect that needs to be installed. To install this extension, first Open Security Preferences when prompted.

Figure 4: Open Security Preferences prompt
In Security & Privacy, click Allow to load the rest of the software for installation.

Figure 5: Security & Privacy window
Set up the VPN portal connection.
After the installation is complete, close the installation window. The Global Protect Application window will display on the screen as shown in Figure 4.
Enter vpn-nh.quinnipiac.edu for the portal address and click Connect. You may be prompted to select your account and/or enter your Quinnipiac username and password via the SSO web page. If you already signed in via SSO and selected to stay connected, you should just authenticate with any prompts.

After you have successfully connected, you will see the connected image as shown in Figure 7.