Zoom: Getting Started with Zoom Workplace

Introduction

Zoom Workplace is Quinnipiac University’s virtual presence and meeting solution. It is now easier than ever to connect with other people in and outside of the university via audio, video, or text chat. This solutions article will provide a brief overview of getting started with the Zoom Workplace Desktop application.

Install the Desktop Application

If you have not yet downloaded the Zoom Desktop application, go to the Quinnipiac Zoom web portal (https://quinnipiac.zoom.us) in your web browser, click Download Client at the bottom of the page.
As you are being redirected to the Zoom Workplace download page, it will automatically detect whether you are using a Windows for a Mac computer. Click on the appropriate button, Download (64-bit) for Windows or Download for Apple Silicon/Intel for Mac, to download the installer and save it to a known location on your computer.
1. If you do not know which download option to select, Apple Silicon or Intel, click on the Apple menu at the top left-hand corner and then select About This Mac. Apple Silicon will display either M-series processing chips (e.g., "Apple M2") for Macs and some iPads, or A-series for iPhones and some iPads. If your device has an Intel processor, it will be included in the description, as illustrated below.
Double-click on the installer that you just downloaded to proceed with the install.
After it has completed installing, find the Zoom Workplace shortcut that is now saved on your desktop and double-click it to launch the Zoom Desktop Application.
At the Zoom Workplace login screen, select the SSO (Single Sign On) option.
When asked to enter the company domain, type quinnipiac into the domain text box so that it reads, quinnipiac.zoom.us, and click Continue. If you are redirected to a web page, click Open Zoom Meetings to login to the desktop application. You may be directed to the Quinnipiac Single Sign-On (SSO) page where you will need to login with your standard Quinnipiac username and password.

View the Home Screen

The Home screen gives you quick access to adjust your availability status, modify your settings, join meetings, and schedule and manage meetings of your own.

A screenshot of the Zoom Desktop application, opened on the Home screen. Red letters are placed next to various features throughout the screen.

Item Description A Drop-down menu – set your availability, check for Zoom updates, get help using Zoom, and log out of Zoom. B Settings – View the settings for your Zoom meetings, including: General, Audio, Video, Chat, Recording, Advanced Features, and Accessibility. C New Meeting – start a meeting with video enabled or disabled (NOTE: video requires a webcam). D Join – click to join a meeting that has already started. E Schedule – set up a future meeting. F Share screen – share your screen with an existing meeting. G Meeting Preview – preview upcoming meetings.

View and Manage Upcoming and Recorded Meetings

To view upcoming Zoom meetings, first make sure to turn on Calendar Integration and Add a Calendar Service through your Zoom settings in the web portal. For step-by-step instructions on this process, refer to the "Zoom: Outlook Calendar Integration" solutions article.

At the Home screen, there is a quick view of today's scheduled meetings. You can toggle days with the left and right arrows.

Item Description A Upcoming – view and manage upcoming and recorded meetings. Click on a scheduled meeting to see meeting details and more options. B Open recordings – click on this link to see a list of your recorded meetings. C Personal Meeting ID (PMI) – this number is unique to you and is applied to Zoom meeting invitations that you send through Outlook. D Schedule a New Meeting – use this button to create a newly scheduled meeting as a host. E Manage the Meeting – Start, Edit, Delete, or Copy and upcoming meeting, whether it is recurring or not.

For a more detailed, calendared view of your past and upcoming meetings, click on the Calendar tab at the top. Use the left and right arrows to toggle through the calendar months. Click on the drop-down menu to the right to see various calendar views.

Search for, Manage, and Connect with Your Contacts in Zoom

Click on the Contacts tab at the top of the Zoom Desktop Application. From here, you can search for a contact within the university directory, create private or public groups for members to join, or search for a public group to join. Connect with a contact by hovering your mouse over the person and select either Chat or Meet.

Item Description A Contacts – view pre-existing directory groups and starred contacts. B Add – create a new channel or join an existing one; add a contact via email address if you don't see the person in the directory or via searching. C User information – after selecting a contact on the left, the right-hand pane will show that person's contact information and availability, as well as allow you to chat, meet, call, and add the person to the Starred category. D Search – search all contacts, log of all previous chat messages, and shared files, as well as for non-saved contacts you would like to add to your Starred category.
To search for a person to add to your Starred list, click on the Search field from the Contacts screen and type in the person's name in the popup window. Then click on the ellipsis (3-dot menu) and select Star this contact.

Chat with Others

Zoom serves as a virtual presence so that others can know when you are available to meet or chat with them. Instantly chatting via text is a great way to quickly communicate with a colleague. Start a new chat as well as view and continue previous chats.

There are three different types of chats depending on its purpose, one-on-one chats, group chats, and chat channels.

On-on-one chats are the quickest and easiest way to communicate with someone. And like text messaging on your smart phone, one-on-one chat messages remain available and searchable, even if the contact is offline or deleted.
Groups chats are similar to one-on-one chats, but in this case, can have multiple contacts communicating with each other in the same conversation. Group chats are ideal for quick team discussions.
Chat channels are best suited for long-term projects or teams because the channel can be customized with an appropriate name as well as a channel admin. Channels can also function as an announcement platform where specific members have the ability to post, while everyone else can only view and react to messages.

Chat Window

Each chat window contains numerous features to help you easily communicate with one or more people in different ways.

A screenshot of the Zoom Desktop application, opened on the Team Chat screen. Red letters are placed next to various features throughout the screen.

Item Description A Team Chat pane – search for and access recent chats with contacts and/or channels, create new chats and channels, and connect with contacts using submenu for each. B Search – search all contacts, chat messages, and shared files. C Chat box – type your text and hit Enter or Return on your keyboard to send. D Format – click this button to activate the rich text editor to add formatting to your chat messages. E Emoji – add emojis to add to your chat messages. F Giphy – choose from a variety of animated GIFs. G File – attach files to send via chat message. H Screenshot – click this to activate the screen selector and take a screenshot to attach to your chat message. I Voice message – record an audio message to attach to your chat. J Video message – record a video message to attach to your chat. K Contact details & actions – view the contact's profile information and invite a contact to chat or meet. L Meet – Meet with the selected contact, with or without video enabled. M Phone call - use Zoom's phone feature to call the selected contact. N Screen share – share your screen with the selected contact. O Search in chat – search for any string of text or files within the chat history of the selected contact. P Chat – view the chat screen. Q Resources – view files and images shared between you and the selected contact.