Outlook for Web: Opening/Adding Shared Mailboxes

Introduction

Shared mailboxes can facilitate collaboration and efficient communication, especially for teams or departments that have multiple users needing to access and manage emails. If you are included in a shared mailbox, this guide provides the steps to add that inbox to Outlook for Web, for easy access.

Outlook on the Web

Opening a Shared Mailbox

Browse to Quinnipiac's webmail (https://mail.quinnipiac.edu) and login with your Quinnipiac username and password.
Click your profile icon (top-right corner of the page) and select Open another mailbox.
Begin typing the name or email address of the shared mailbox and select it from the list once it appears.
Click Open. The shared mailbox will open in a new browser tab.

Adding a Shared Mailbox

Browse to Quinnipiac's webmail (https://mail.quinnipiac.edu) and login with your Quinnipiac username and password.
Right-click your email address in the left side pane and select Add shared folder or mailbox.
Begin typing the name or email address of the shared mailbox and select it from the list once it appears.
Click Continue. The shared mailbox will appear in your left folder pane under your folders and will remain there for future sessions.