Outlook Desktop App (MacOS): Adding a Shared Mailbox

Introduction

Shared mailboxes can facilitate collaboration and efficient communication, especially for teams or departments that have multiple users needing to access and manage emails. If you are included in a shared mailbox, this guide provides the steps to add that inbox to Outlook for MacOS, for easy access.

Adding a Shared Mailbox

With the Outlook app open and active, click Outlook at the top-left of your screen and select Settings...
Click Accounts.
A new window will open featuring your current account, click on the the + button towards the bottom left of the Accounts window, and select Add an Account...
Enter the email address of the shared mailbox and click the Continue button.
When prompted to sign in, use your own Quinnipiac username and password and complete the Multi Factor Authentication prompt.
The shared mailbox should appear in the folders area, under your own email account folders. You may need to restart Outlook for the change to take effect.